Youtube

phonesoap-main

Hi there! What can we help you with today? 

PhoneSoap Help Flow

Red Light

Red Lights on Airsoap

My PhoneSoap Won't Turn On

My PhoneSoap Won't Charge My Device

Airsoap FAQ

What Should I Do if I Am Missing Parts Of My Order?

How Can I Check The Status Of My Return, Repair, Or Replacement?

Troubleshooting

AirSoap FAQs

Dimensions of the PhoneSoap Products

Is PhoneSoap Safe to use?

Why PhoneSoap?

What Bacteria and Pathogens does this work on?

What is the warranty of PhoneSoap Products?

What is UV-C Technology and how does it work?

Ozone

Is UV-C Safe?

How can I get notified when a product is back in stock?

How can I receive the free microfiber pad promised upon registering my PhoneSoap sanitizer?

What is re:do and how does it benefit me?

How do I return a product that doesn't work as advertised?

Is it normal for PhoneSoap devices to emit an odor during use?

How can I purchase a new power adapter for my PhoneSoap product?

FAQS

AirSoap Cleaning Guide

Express Pro Manual Video Link

AirSoap Manual

HomeSoap and PhoneSoap Pro: Manual vs. Automatic Mode

How Can I Return A Product And Get A Refund If I'm Not Satisfied?

BrushGuard Instructional Video

How to's

PhoneSoap 3 Product Information

What is the coverage area of the AirSoap X3 air purifier?

Will I be refunded the shipping charge if I return a product with a known issue?

HomeSoap Instruction Manual - PDF

Product Information

Can the UV light technology in PhoneSoap devices affect the battery of the items placed inside for sanitization?

Are PhoneSoap units designed to clean the inside of CPAP hoses and other parts?

Do you need help troubleshooting an issue with a product?

Product Information for PhoneSoap 3, PhoneSoap Pro, PhoneSoap Go, PhoneSoap Wireless, HomeSoap, and PhoneSoap Basic.

Our PhoneSoap products use UV light technology which has been tested on plastic, metal, and glass materials and will sanitize items made from these materials without adversely affecting their function, including batteries. You can place non-wet items

<p>Our PhoneSoap products use UV light technology which has been tested on plastic, metal, and glass materials and will sanitize items made from these materials without adversely affecting their function, including batteries. You can place non-wet items like keys, jewelry, remotes, and headphones inside your PhoneSoap for sanitization.</p>

PhoneSoap devices can be used to sanitize CPAP parts, but we cannot guarantee that they will effectively clean the inside of CPAP hoses. Repeated use may also cause the hose to turn yellowish.

<p>PhoneSoap devices can be used to sanitize CPAP parts, but we cannot guarantee that they will effectively clean the inside of CPAP hoses. Repeated use may also cause the hose to turn yellowish.</p>

All articles