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What Should I Do if I Am Missing Parts Of My Order?Updated 6 months ago

If you've discovered that your order is incomplete or items such as a power cord or info booklet are missing, there are a few steps to take:

  • Check the packaging again, as items may shift during shipping and could be hidden within the styrofoam or box.
  • If after rechecking the packaging the item is still not found, please contact our support with your order number and details of the missing items.
  • We will assist you in shipping out the missing components as soon as possible.

We apologize for any inconvenience this may have caused and will work to resolve the issue promptly!

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